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Customer Reviews
Average Rating:
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Zone Alarm; Once a great program, now not so good.
Having used Zone Alarm since it was owned by a small company in San Francisco over 4 years ago I have seen the product decrease in it's ability to function severely over the years. Apparently ever since an Israeli corporation took over things started to change. Even for free I would run, not walk away from Zone Alarm ! I switched to Kapersky. Hope my input helps
Rating: -
Not for Windows Vista!!
I had this on my Windows Vista Ultimate and it makes everything slow on my dual core processor. Not only this it made my computer not able too connect to the internet! DO NOT USE Zone Alarm for Windows Vista at all!
There are other Free Programs much better than Zone Alarm. I Use AVG 8.0 now and its Much better!
Rating: -
Falling from the top
I have been a long time customer of ZoneLAbs and have ALWAYS depended on the quality and intuitive UI of the firewall.
Unfortunately, the version 7.xxx 3-license security suite has let me down and moved me away from the product (I hate paying for bad software).
My experience reflects an easy install and configuration, just as in previous versions. I installed a license on Windows 2000 Workstation, on XP Media Center Edition, and Vista Business.
The Windows 2000 had been with ZA for YEARS. After a couple of months, I was suddenly unable to get email from my ISP. I shut down ZA and no problem. I un-installed and cleaned out the ZA per tech. support help and re-installed. Everything worked well for about 2 weeks and then it began blocking applications randomly (except ping!). I replaced it with Symantec and it seems to be doing well.
The Vista worked as expected and had no problems, however I wiped it out and installed the 64-bit SP1 version (so I could actually USE the 4GB RAM installed). ZA has dropped the ball with the 64-bit world. It seems they are getting out of the business (after all, all CPUs are 64-bit now, the system vendors will catch up soon and install the 64 bit OS's). I replaced ZA with Norton (granted, a 32-bit version) and I have no problems.
The media center IS a nightmare. Yesterday, it suddenly stopped letting ANY traffic through (except ping!). No email, no Internet, no web-enabled applications! I dutifully un-installed and tried to re-install, got the infamous (and quite common) "You do not have access to make the required system configuration". This has been around for several versions and they have not bothered to fix it ( I tried logged in AS administrator, and as an account in the Admiinistrator group). I wiped the registry and the file system, and it just won't let me re-install. Now I am shopping for virus scanning software!
An interesting side note: while I was trying to determine why the firewall was not allowing traffic out, I noticed that the license expiration was in 158 days (roughly 8 months after initial installation!). Seems they can't count either!
Bottom line, it appears that CheckPoint has ridden the cash cow down and doesn't seem to have the testing resources or inclination to keep the product up to the old ZA quality levels.
I don't have time to spend trying to get the one piece of software that you MUST have to install and stay working correctly. I have to say goodbye to ZA.
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Wishing there was a zero star rating for this
I have used Zone Alarm since it was freeware and until very recently, didn't have a complaint. I ended up with a virus on my network, even with ZA on all four computers. I thought this was nearly impossible with all of the security installed and running 24/7. I switched to full system checks, hoping that it won't happen again. However, this has intensified my dislike for ZA, since running the virus checker took over 9 hours on one computer and is still running on this one, 23:07 hours after I started it. I do not have *that* much info on this computer, it has only scanned 36,000 files in that time!
Everything takes much, much longer than it should. Simply booting the system takes 5-8 minutes to complete, from pushing the button to the desktop loading. Opening IE takes around 30-45 seconds and then you have to wait for the home page to load, which takes a few more seconds, if it doesn't crash first. You never know if a program is loading, you just click and walk away, hoping it will load by the time you grab some water, check the mail, answer the phone and get back to the computer chair.
I'm not exaggerating in the least on any of this, it's utterly ridiculous.
Rating: 
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Zone alarm
Works great. I did have some of the problems that others did so I just uninstalled it and downloaded the free 14 or 15 day trial then entered my license. It worked fine.
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![: Zonealarm Internet Security Suite [Old Version]](http://ecx.images-amazon.com/images/I/51PACV7AWXL._SL160_.jpg)