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Customer Reviews
Average Rating:
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Shipping Surprise
While we saved to get the LN37A550 (we both liked the picture in a big box store and it was the only 37 inch that we could find that would fit in our current entertainment center) I really monitored the offerings from Amazon. Both my grown sons swear by this place. I remember reading over and over about how great the "White Glove" delivery was and that was my primary motivation to go with Amazon over any of the other vendors advertising here. Bottom line, I didn't notice that somewhere along the way "White Glove" changed to 40 inch or larger so I was very surprised when one guy with a hand truck showed up with a box that looked like it fell of the truck and he had backed over it. I will say that once out of the box it showed no signs of damage and I was asked to plug it in, test the remote and get a picture before he took off. Turned out I didn't have the right cable to really test the HD features but the picture is very good in regular definition.
Rating: 
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Extremely satisfied with this product
I purchased this LCD on September 4. White glove delivery was excellent, and it was delivered sooner than estimated (5 days to rural Minnesota). The color, clarity and overall picture on this LCD is incredible. Digital SD looks pretty darned good (better than on my LG plasma), and the HD picture simply blows us away. Awesome! I tweaked the settings a bit to fit our taste. I have it connected to HD cable box via HDMI cable. I tweaked the sound, and I don't find it bad it all. It's in an armoire so maybe that helps the sound resonate. Regardless, not bad sound at all. And as I said the picture is stunning and beautiful. I highly recommend this LCD. I liked it so much that I ordered the LN46A550 for our living room, which has a lot of windows in it, and which will be connected to existing Onkyo home theater. We are absolutely satisfied with the 37" LCD and with Amazon.
Rating: -
Better than new?
Amazon's online order processing and white glove delivery worked just fine, and the TV looked perfect when we turned it on. However, three hours later, a shaded horizontal band appeared suddenly across the center third of the screen. When we turned the set off and turned on again, the band was gone. But another three hours and it was there again. This occurred repeatedly. We called Samsung (easily reached and responsive.)They said the problem was not familiar to them, but they sent a tech (a week later after two slips in scheduling). The tech skillfully replaced the screen and the master control panel (he said they are new, not reconditioned), leaving us with a new TV except for the plastic case and the power supply. Actually, it may be newer now than it was when we got it, as the tech said many of the screws were stripped (we watched as he pulled them -- he did not strip them) and that it appeared to have been serviced previously. He questioned whether it might be a demo/floor model or a reconditioned instrument.
We are pleased with the post-repair picture quality. We have turned off the poor quality TV speakers and run the audio through a home theater system. Our rating deducts one star for the faulty original product and the TV speakers.
Rating: -
Samsung LCD
Excellent product, better Amazon price...I have no complaint so far...I will buy another Samsung LCD TV without any doubt...
Rating: 
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A Flawed Genius
I purchased this product roughly for $1000 with a 20% cashback on eBay. I could not wait to gets my hands on this beauty as I read some great reviews on this unit. I have had a 40' Panasonic 40LC12 RPTV for over 3 years and I bought this unit as a replacement. However when the product arrived my first impression was, there is such a thing called 'too small'! This TV is a bedroom TV at best, not definitely a living room TV that you can enjoy watching football. Here are the pros and cons of this unit:
Cons:
* Anynet+ (which was an important factor for choosing this model) does not work very well. I have a HT-TZ515T home theater that is supposed to work great with this unit. To my disappointment, the anynet+ feature doesn't synchronize very well. When the TV is turned ON, the home theater would shut-down automatically. If you force the HT system ON, it disconnects the rear-wireless unit and you get a error message. Customer service told me that anynet+ is not a tested feature and is not guaranteed to work
* 60Hz: This TV takes about 40 seconds for switching back and forth between a SD and a HD signal.
* Incoherent SD-HD Transition: The LN37A550 gets stuck at either 480p or 1080i. So if you are watching a HD channel and you switch to a SD then you are stuck with 1080i resolution. You have to live with the 'bands' on the L & R of the screen. The manual says the bands can cause burn-in and is not covered under warranty. You have to turn the TV off and ON to restore full-screen 480p functionality. The simplest solution is to call your cable company to fix this problem. It is much easier to take care of this problem with the cable box
* Remote: Basic functions such as input selection, screen display size (wide-screen, just-fit etc) are hidden within the menus. Non-tech savvy users will find it extremely hard to maneuver and change these supposedly simple tasks. For example, you need to push the remote 7 times to change the display setting. What was Samsung thinking?
* SD Picture: The LN37A550 does a mediocre job in displaying SD signals on wide-screen. My Panasonic RPTV was fairly smooth compared to this TV.
* No Memory Card Reader: Are you kidding me? For a TV priced at $1200, who forgot to put a memory card reader on?
* Price: This TV is pretty pricey for the performance and specifications
Pros:
* Picture Quality: Bright,colorful, gorgeous display with HD content. My RPTV would not even come close to this beauty. This is the only reason why I would not return this unit.
* Style
* Frame comes pre-installed
* Light weight
* Low power consumption
Summary:
If I have to do it all over again, I would get a Panasonic 42' 1080p plasma TV that you can find on sale for roughly $800. If you want this TV for your living room, it is a baaad idea. The screen size is way too small. It looks like a 32' TV. I regret not getting the 40' model (costs $300 more). Did I forget to mention that the TV is too small? Well, it is!
Speaking of Mini DisplayPort, here's another entry from Apple in the shipping hall of shame. They're shipping the five-inch Mini-DiplayPort-to-DVI adapter in a box that's bigger than the MacBook's. Check out the waste.
As Kevin notes, it might seem nitpicky, but when you compare this to how much Apple boasts on the MacBook's green packaging, it is kind of jarring:
